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You are now chatting with 'nadia'

nadia: Thank you for visiting. How may I help you today?

US: nadia.. good afternoon

nadia: good afternoon

US: My order that I received as a replacement was the wrong color.

nadia: may I know the concern plz

US: the white spandex arrived as lavender.. Please replace

nadia: Kindly let us know the SKU code of the item you have received. It is available on the sticker of the plastic packaging. This will help us in understanding the issue before providing you the resolution.

US: one moment please

US: 10092300

nadia: actually, you have received teh correct item as per the order

nadia: this is the "White Spandex Chair Cover"

nadia: Is there anything else I can help you with?

US: the color that showed up in this packaging was not white.. based on 5 different reviews and opinions

US: it appears we received items that were returned, not new and used!!!!

nadia: all the items we sell are new and directly comes from the factory

nadia: We do not sell returned or rental items

US: you have sent 9 replacement items that were used and not white. WE are NOT SATISFIED

US: this would be our 3rd attempt to resolve something with your company.. WHY NO TELEPHONE NUMBER??

nadia: All support is done in writing only. (via chat / email) This is for the sake of efficiency, as well as to keep a record of all correspondence.

nadia: the items we have sent are the white spandex covers

nadia: if that did not meet your expectaions, please return them for refund

nadia: You can review our return policy here:

nadia: https://www.tableclothsfactory.com/returns.asp

nadia: Thank you for visiting. Happy Shopping!

Chat session has been ended.

AND THERE YOU HAVE IT FOLKS>>>>> They didn't even allow us to respond.. They simply ended the chat with no regards!! This will be filed with BBB and the local office of consumer affairs. DO NOT GET SCAMMED with used linen and damaged linen with out any further help!!

This person wrote the review because of "all of the above" at EFavorMart. Reviewer claimed that he or she lost $279 and wants EFavorMart to have the product delivered.

The most disappointing in user's experience was customer service, quality of the items and used items sent. If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.

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This company sucks! Horrible nonexistent customer service and zero customer loyalty.

I paid a lot for expedired shipping. Then on the day delivery is due they email me to say its not in stock. Completely screwed me for my event and wont refund shipping charges.

Complained to BBB. AVOID AT ALL COSTS!!!

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